Using your Bravenet e-mail account

E-mail is short for electronic mail and is a method of transferring data or information via electronic communication systems through sending and receiving.

Once you have finished Creating a new e-mail account, you can check it in a variety of ways:

Webmail

You can access your e-mail through our webmail system at https://bravenetmail.com. When prompted, just enter your e-mail address and the password associated with that address. If you forget your e-mail password, you can reset it in the e-mail tab of your Bravenet account.

General Settings

The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.

Incoming Mail Settings

Email Protocol: IMAP
IMAP Server: mail.bravehost.com
IMAP Port: 143
Connection Security: TLS/StartTLS
Username: The email address you are checking, e.g. example@somesite.com
Password: The password for this specific email account.
Authentication Type: Password

Outgoing Mail Settings

SMTP server: mail.bravehost.com
SMTP port: 587
Connection Security: TLS/StartTLS
Username: The email address you are sending from, e.g. example@somesite.com
Password: The password for this specific email account.
This outgoing mail server requires authentication (this is an option in some email clients, which must be checked). If no password is set, you will receive a "Relay Access Denied" message

All possible options are listed on the Alternate e-mail configuration settings page, such as using POP3 and non-SSL encryption.

3rd Party E-mail Clients

We've provided step-by-step instructions for a few common clients below. For other e-mail clients, use the general information above, and refer to your e-mail client's documentation for information on how to enter this data.

Notes

Email accounts have a default quota of 100 emails per hour, to prevent email accounts from being abused for unsolicited bulk email (spam), email mailing lists, and other such massive email usage that - if legitimate - should be performed through our Mailing List Service instead. Bravenet personal email accounts are intended only for personal email use. The 100/hour quota resets hourly, so someone could send 70 emails at once, wait an hour, and then send 70 more; but they could not send 70 emails and then immediately send another bulk mail to 70 other individuals, as that would be 140 within an hour. They would have to send less than 30, or wait an hour to send more.

If you are encountering a 'Cannot Verify Server Identity' error, it is likely because you are using mail/pop3/imap/smtp.yourdomain.com rather than just mail.bravehost.com for both your incoming and outgoing mail servers.