Apple Mail
Use this process to configure your native Apple Mail app on an iPhone or iPad.
Overview
Configuring a new Email Account at Bravenet is a three step process.
- Step 1 Create a new Email Account
- Step 2 Configure and Test your Email Client
- Step 3 Review Email Settings (If applicable)
Setup Details
Step 1 Create a new Email Account
If you haven't already done so, create a new Email Account using the following process:
Login onto the Bravenet Console
|
Step 2 Configure and Test your Apple Mail
Use the following steps to configure the Apple Mail native App.
| For the Name, Email, Password, Description and Username fields please substitute the information below with information pertinent to your account. |
Configuration Steps
2A) Settings > Mail > Accounts (Scroll down on the left pane to find Mail)
2B) Add Account > Other > Other > Add Mail Account
2C) Enter the following information:
| Name: | Your Name |
| Email: | member@example.com |
| Password: | YourUniqueStrongPassword |
| Description: | Bravenet Email Description |
2D) Next (We suggest you leave it on the IMAP setting)
| Incoming Mail Server | |
| Host Name: | mail.bravehost.com |
| UserName: | member@example.com |
| Password: | YourUniqueStrongPassword |
| Outgoing Mail Server | |
| Host Name: | mail.bravehost.com |
| UserName: | member@example.com |
| Password: | YourUniqueStrongPassword |
2E) Next
On the next screen you should see the Mail slider enabled (green background, and the Notes slider disabled (Gray background).
2F) Click Save
Exit the Account screen by pressing the big round button on the front of the iPhone/iPad or use the virtual method of swiping up from bottom.
2G) Test
Start the 'Mail' app and test the settings by sending and receiving an email to the account.
Step 3 Review Email Settings (if applicable)
Bravenet offers the following IMAP email configuration settings.
We recommend using IMAP over POP as IMAP is more modern, has more features and supports today's email clients better. You generally don't need to understand or configure these settings as Apple does a great job of selecting the correct settings for you when running their setup wizard.
IMAP/SMTP Settings
| Incoming (IMAP) | ||
|---|---|---|
| General | Alternative | |
| Email Protocol: | IMAP | IMAP |
| IMAP Server: | mail.bravehost.com | mail.bravehost.com |
| IMAP Port: | 143 | 993 |
| Encryption Method: | TLS/StartTLS | SSL |
| Username: | user@yourDomain.com | user@yourDomain.com |
| Encryption Method: | Webmail Password | Webmail Password |
| Outgoing (SMTP) | ||
|---|---|---|
| General | Alternative | |
| SMTP Server: | mail.bravehost.com | mail.bravehost.com |
| SMTP Port: | 587 | 465 |
| Encryption Method: | TLS/StartTLS | SSL |
| Username: | user@yourDomain.com | user@yourDomain.com |
| Encryption Method: | Webmail Password | Webmail Password |
Currently the native Apple Mail app setup wizard for IMAP (iOS 15.6.1 (2022)) uses a combination of our General and Alternative settings as follows:
- For IMAP the app uses SSL on port 993
- For SMTP the app uses SSL on port 587
Troubleshooting Information
Please see Troubleshooting Email for assistance with troubleshooting email issues.