Www.mydomain.com is not working but mydomain.com is
This will happen if there is a problem with the DNS settings for your domain. If your domain name is hosted at another company we suggest contacting your web host.
To reset your DNS settings, please do the following:
1. Log into your account
2. Click on Domains
3. Click on your domain name
4. Click on Manage DNS
5. Click on Restore default values
Once this is done, please allow 24-48 hours for the changes to take effect.