Using your Bravenet e-mail account: Difference between revisions
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The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. | The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. | ||
By default, accounts require SSL or TLS/STARTTLS to be enabled. This encrypts your communication with our servers (Including the username and password). | By default, accounts require SSL or TLS/STARTTLS to be enabled. This encrypts your communication with our servers (Including the username and password). Attempting to login without SSL or TLS/STARTTLS, and non-SSL logins are not enabled will result in a <tt>Authentication Failed</tt> message | ||
If you wish to allow email clients that do not support encryption, you can disable it. Note that this sends your username and password unencrypted, and could lead to your email credentials being stolen. | If you wish to allow email clients that do not support encryption, you can disable it. Note that this sends your username and password unencrypted, and could lead to your email credentials being stolen. | ||
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* IMAP Server: <tt>mail.bravehost.com</tt> | * IMAP Server: <tt>mail.bravehost.com</tt> | ||
* IMAP Port: 143 | * IMAP Port: 143 | ||
* Connection Security: STARTTLS (secure) | * Connection Security: TLS/STARTTLS (secure) | ||
** If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins | ** If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins | ||
* Username: the email address you are checking | * Username: the email address you are checking | ||
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* IMAP Server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address. | * IMAP Server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address. | ||
* IMAP Port: 993 | * IMAP Port: 993 | ||
* Connection Security: SSL | * Connection Security: SSL | ||
* Username: the email address you are checking | * Username: the email address you are checking | ||
* Password: the password for this address. You can change this in the email tab of your Bravenet account. | * Password: the password for this address. You can change this in the email tab of your Bravenet account. | ||
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* POP3 Server: <tt>mail.bravehost.com</tt> | * POP3 Server: <tt>mail.bravehost.com</tt> | ||
* POP3 Port: 110 | * POP3 Port: 110 | ||
* Connection Security: STARTTLS (secure) | * Connection Security: TLS/STARTTLS (secure) | ||
** If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins | ** If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins | ||
* Username: the email address you are checking | * Username: the email address you are checking | ||
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* POP3 Server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address. | * POP3 Server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address. | ||
* POP3 Port: 995 | * POP3 Port: 995 | ||
* Connection Security: SSL | * Connection Security: SSL | ||
* Username: the email address you are checking | * Username: the email address you are checking | ||
* Password: the password for this address. You can change this in the email tab of your Bravenet account. | * Password: the password for this address. You can change this in the email tab of your Bravenet account. | ||
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* SMTP server: <tt>mail.bravehost.com</tt> | * SMTP server: <tt>mail.bravehost.com</tt> | ||
* SMTP port: 587 (You may also be able to use port 25, but this is blocked by most Internet Providers) | * SMTP port: 587 (You may also be able to use port 25, but this is blocked by most Internet Providers) | ||
* Connection Security: STARTTLS (secure), | * Connection Security: TLS/STARTTLS (secure), | ||
** If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins | ** If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins | ||
* Username: the e-mail address you are checking | * Username: the e-mail address you are checking | ||
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* SMTP server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address. | * SMTP server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address. | ||
* SMTP port: 465 | * SMTP port: 465 | ||
* Connection Security: SSL | * Connection Security: SSL | ||
* Username: the e-mail address you are checking | * Username: the e-mail address you are checking | ||
* Password: the password for this address. You can change this in the email tab of your Bravenet account. | * Password: the password for this address. You can change this in the email tab of your Bravenet account. | ||
Revision as of 15:04, 25 March 2014
Once you have finished Creating a new e-mail account, you can check it in a variety of ways:
Webmail
You can access your e-mail through our webmail system at https://webmail.bravehost.com. When prompted, just enter your e-mail address and the password associated with that address. If you forget your e-mail password, you can reset it in the e-mail tab of your Bravenet account.
3rd Party E-mail Clients
You can also use most third-party e-mail clients to send and receive mail. We've provided step-by-step instructions for a few common clients. For other e-mail clients, use the general information directly below, and refer to your e-mail client's documentation for information on how to enter this data.
General Settings
The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already.
By default, accounts require SSL or TLS/STARTTLS to be enabled. This encrypts your communication with our servers (Including the username and password). Attempting to login without SSL or TLS/STARTTLS, and non-SSL logins are not enabled will result in a Authentication Failed message
If you wish to allow email clients that do not support encryption, you can disable it. Note that this sends your username and password unencrypted, and could lead to your email credentials being stolen.
- Click on the email tab
- Find your email account, and click enable SSL/non-SSL
Incoming Mail Servers
IMAP
Secure Configuration (Recommended):
- IMAP Server: mail.bravehost.com
- IMAP Port: 143
- Connection Security: TLS/STARTTLS (secure)
- If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins
- Username: the email address you are checking
- Password: the password for this address. You can change this in the email tab of your Bravenet account.
Alternative Configuration:
- IMAP Server: mail.bravehost.com, or you can use mail.yourdomain.com where yourdomain.com is the domain of your Bravenet email address.
- IMAP Port: 993
- Connection Security: SSL
- Username: the email address you are checking
- Password: the password for this address. You can change this in the email tab of your Bravenet account.
- Authentication Type: Password
POP3
POP3 is an older method of checking mail. It should only be used if your e-mail client doesn't support IMAP, since POP3 doesn't support checking mail from multiple locations, and by default it doesn't store messages on the server.
Secure Configuration (Recommended):
- POP3 Server: mail.bravehost.com
- POP3 Port: 110
- Connection Security: TLS/STARTTLS (secure)
- If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins
- Username: the email address you are checking
- Password: the password for this address. You can change this in the email tab of your Bravenet account.
Alternative Configuration:
- POP3 Server: mail.bravehost.com, or you can use mail.yourdomain.com where yourdomain.com is the domain of your Bravenet email address.
- POP3 Port: 995
- Connection Security: SSL
- Username: the email address you are checking
- Password: the password for this address. You can change this in the email tab of your Bravenet account.
Outgoing Mail Servers
Outgoing mail uses SMTP. The information you need for that:
Secure Configuration (Recommended):
- SMTP server: mail.bravehost.com
- SMTP port: 587 (You may also be able to use port 25, but this is blocked by most Internet Providers)
- Connection Security: TLS/STARTTLS (secure),
- If you wish to use email unencrypted (unsecure), you will need to allow non SSL Logins
- Username: the e-mail address you are checking
- Password: the password for this address. You can change this in the email tab of your Bravenet account.
- This outgoing mail server requires authentication
Alternative Configuration:
- SMTP server: mail.bravehost.com, or you can use mail.yourdomain.com where yourdomain.com is the domain of your Bravenet email address.
- SMTP port: 465
- Connection Security: SSL
- Username: the e-mail address you are checking
- Password: the password for this address. You can change this in the email tab of your Bravenet account.
- This outgoing mail server requires authentication