Live help: Difference between revisions
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We offer a live help chat service to our | We offer a live help chat service to our members with [[Upgrading a hosting package |paid services]]. | ||
Please note that our live help is only open on weekdays for limited hours. You can always [[open a support ticket]] if you need to contact contact our support team. | ''Please note that our live help is only open on weekdays for limited hours. You can always [[open a support ticket]] if you need to contact contact our support team.'' | ||
==How to Get There== | ==How to Get There== | ||
# [[Log in to your Bravenet account]]. | # [[Log in to your Bravenet account]]. | ||
# Select one of the [[ | # Select one of the [[FTP Hosting]], [[:Category:Domains | domains]], or [[:Category:E-Mail | e-mail]] tabs. | ||
# In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service. | # In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service. When online, it will appear as follows: | ||
:[[Image:Livehelp.PNG]] | |||
==See Also== | ==See Also== | ||
Latest revision as of 13:37, 9 June 2011
We offer a live help chat service to our members with paid services.
Please note that our live help is only open on weekdays for limited hours. You can always open a support ticket if you need to contact contact our support team.
How to Get There
- Log in to your Bravenet account.
- Select one of the FTP Hosting, domains, or e-mail tabs.
- In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service. When online, it will appear as follows:
See Also
If our live help is not open, you can always open a support ticket if you need to contact contact our support team.