Apple Mail: Difference between revisions

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# Start Mail
Use this process to configure your native Apple Mail app on an iPhone or iPad.
# If the New Account wizard does not start, click on '''Mail''', then '''accounts''', then click the '''+''' to create a new account<br/>[[File:AppleMail7Service.png| Service]]
# Select '''Add Other Mail Account'''
# Type in your Full Name, Email Address, and your password
# Under '''Add a Mail Account''', Fill out the following fields:<br/>[[File:AppleMail7ServerConfig.png| Server Config]]
## '''Account Type''' - IMAP (or POP)
## '''Mail Server''' - mail.bravehost.com
## '''User Name''' - enter your Bravenet email address
## '''Password''' - enter the password for the Bravenet email address
# Under '''Incoming Mail Server Info''', Fill out the following fields:<br/>[[File:AppleMail7IncomingServer.png| Incoming Server]]
## '''Mail Server''' - mail.bravehost.com
## '''User Name''' - enter your bravenet email address
## '''Password''' - enter your bravenet email address
# Under '''Outgoing Mail Server Info''', Fill out the following fields:<br/>[[File:AppleMail7OutgoingServer.png| Outgoing Server]]
## '''SMTP Server''' - mail.bravehost.com
## '''User Name''' - enter your bravenet email address (Required)
## '''Password''' - enter your bravenet email address (Required)


==Overview==
Configuring a new Email Account at Bravenet is a three step process.
* Step 1 Create a new Email Account
* Step 2 Configure and Test your Email Client
* Step 3 Review Email Settings (If applicable)
==Setup Details ==
=== Step 1 Create a new Email Account ===
If you haven't already done so, create a new Email Account using the following process:
{| class="wikitable mw-collapsible mw-collapsed"
|+
|Login onto the Bravenet Console
#Click on the 'Email' tab
#Click on the 'New Email Address' button
#Provide the following information
##Email Address
##Domain
##Password
##Confirm Password
#Click the 'Create' button
|}<div style="display:inline-table;">
</div>
===Step 2 Configure and Test your Apple Mail===
Use the following steps to configure the Apple Mail native App.
{| class="wikitable mw-collapsible mw-collapsed"
|+
|
|-
|For the Name, Email, Password, Description and Username fields please substitute the information below with information pertinent to your account.
|}
----
<div style="display:inline-table;">
==== Configuration Steps ====
<div style=" width:600px;max-width:600px;font-size: 1em!important;line-height: 1.2; font-family: Roboto, Lato, sans-serif; border: 1px solid #0066ff; padding: 5px; {{border-radius|16px 8px 16px 8px}}">
'''2A) Settings > Mail >  Accounts    (Scroll down on the left pane to find Mail)'''
'''2B) Add Account > Other >  Other > Add Mail Account'''
'''2C) Enter the following information:'''
{| class="wikitable"
|'''Name:'''
|Your Name
|-
|'''Email:'''
|member@example.com
|-
|'''Password:'''
|YourUniqueStrongPassword
|-
|'''Description:'''
|Bravenet Email Description
|}
'''2D) Next (We suggest you leave it on the IMAP setting)'''
{| class="wikitable"
| colspan="2" |'''Incoming Mail Server'''
|-
|'''Host Name:'''
|mail.bravehost.com
|-
|'''UserName:'''
|member@example.com
|-
|'''Password:'''
|YourUniqueStrongPassword
|}
{| class="wikitable"
| colspan="2" |'''Outgoing Mail Server'''
|-
|'''Host Name:'''
|mail.bravehost.com
|-
|'''UserName:'''
|member@example.com
|-
|'''Password:'''
|YourUniqueStrongPassword
|}
'''2E) Next'''
On the next screen you should see the Mail slider enabled (green background, and the Notes slider disabled (Gray background).
'''2F) Click Save'''
Exit the Account screen by pressing the big round button on the front of the iPhone/iPad or use the virtual method of swiping up from bottom.
'''2G) Test'''
Start the 'Mail' app and test the settings by sending and receiving an email to the account.
</div>
----
</div>
=== Step 3 Review Email Settings (if applicable) ===
Bravenet offers the following IMAP email configuration settings.
We recommend using IMAP over POP as IMAP is more modern, has more features and supports today's email clients better.  You generally don't need to understand or configure these settings as Apple does a great job of selecting the correct settings for you when running their setup wizard.
==== IMAP/SMTP Settings ====
<div style="display:inline-table;">
{|  style=" width:600px;max-width:600px;font-size: 1em!important;line-height: 1.2; font-family: Roboto, Lato, sans-serif; border:1px solid white; border-radius:10px;"
|+
! colspan="3" style="vertical-align: center; text-align: center; padding: 15px;  color:white; background-color:#2A93D5; border:5px solid #2A93D5; border-top-left-radius:10px; border-top-right-radius:10px;" | Incoming (IMAP)
|-
| style="vertical-align: center; text-align: center; padding:15px;" |
| style="vertical-align: center; text-align: center; padding:15px; text-align:center;" | '''General'''
| style="vertical-align: center; text-align: center; padding:15px; text-align:center;" | '''Alternative'''
|-
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | '''Email Protocol:'''
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6; " | IMAP
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | IMAP
|-
| style="vertical-align: center; text-align: center; padding:15px;" | '''IMAP Server: '''
| style="vertical-align: center; text-align: center; padding:15px;" | mail.bravehost.com
| style="vertical-align: center; text-align: center; padding:15px;" | mail.bravehost.com
|-
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | '''IMAP Port:'''
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | 143
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | 993
|-
| style="vertical-align: center; text-align: center; padding:15px; " | '''Encryption Method:'''
| style="vertical-align: center; text-align: center; padding:15px; " | TLS/StartTLS
| style="vertical-align: center; text-align: center; padding:15px; " | SSL
|-
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | '''Username:'''
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | user@yourDomain.com
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | user@yourDomain.com
|-
| style="vertical-align: center; text-align: center; padding:15px; " | '''Encryption Method:'''
| style="vertical-align: center; text-align: center; padding:15px; " | Webmail Password
| style="vertical-align: center; text-align: center; padding:15px; " | Webmail Password
|-
|}
</div>
<div style="display:inline-table;">
{| style=" width:600px;max-width:600px;font-size: 1em!important;line-height: 1.2; font-family: Roboto, Lato, sans-serif; border:1px solid white; border-radius:10px;"
|+
! colspan="3" style="vertical-align: center; text-align: center; padding: 15px;  color:white; background-color:#2A93D5; border:5px solid #2A93D5; border-top-left-radius:10px; border-top-right-radius:10px;" | Outgoing (SMTP)
|-
| style="vertical-align: center; text-align: center; padding:15px;" |
| style="vertical-align: center; text-align: center; padding:15px; text-align:center;" | '''General'''
| style="vertical-align: center; text-align: center; padding:15px; text-align:center;" | '''Alternative'''
|-
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | '''SMTP Server:'''
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6; " | mail.bravehost.com
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | mail.bravehost.com
|-
| style="vertical-align: center; text-align: center; padding:15px;" | '''SMTP Port: '''
| style="vertical-align: center; text-align: center; padding:15px;" | 587
| style="vertical-align: center; text-align: center; padding:15px;" | 465
|-
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | '''Encryption Method:'''
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | TLS/StartTLS
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | SSL
|-
| style="vertical-align: center; text-align: center; padding:15px; " | '''Username:'''
| style="vertical-align: center; text-align: center; padding:15px; " | user@yourDomain.com
| style="vertical-align: center; text-align: center; padding:15px; " | user@yourDomain.com
|-
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6; border-bottom-left-radius:10px;" | '''Encryption Method:'''
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6;" | Webmail Password
| style="vertical-align: center; text-align: center; padding:15px; background-color: #e7eff6; border-bottom-right-radius:10px;" | Webmail Password
|-
|}
Currently the native Apple Mail app setup wizard for IMAP (iOS 15.6.1 (2022)) uses a combination of our General and Alternative settings as follows:
* For IMAP the app uses SSL on port 993
* For SMTP the app uses SSL on port 587
  </div>
== Troubleshooting Information==
Please see [[Troubleshooting Email]] for assistance with troubleshooting email issues.
== Further Information==
[[Add Additional Email Accounts]]
[[Add Additional Email Storage]]
[[Category:E-Mail]]
[[Category:E-Mail]]
__NOTOC__

Latest revision as of 08:07, 10 April 2024

Use this process to configure your native Apple Mail app on an iPhone or iPad.

Overview

Configuring a new Email Account at Bravenet is a three step process.

  • Step 1 Create a new Email Account
  • Step 2 Configure and Test your Email Client
  • Step 3 Review Email Settings (If applicable)

Setup Details

Step 1 Create a new Email Account

If you haven't already done so, create a new Email Account using the following process:

Login onto the Bravenet Console
  1. Click on the 'Email' tab
  2. Click on the 'New Email Address' button
  3. Provide the following information
    1. Email Address
    2. Domain
    3. Password
    4. Confirm Password
  4. Click the 'Create' button

Step 2 Configure and Test your Apple Mail

Use the following steps to configure the Apple Mail native App.

For the Name, Email, Password, Description and Username fields please substitute the information below with information pertinent to your account.

Configuration Steps

2A) Settings > Mail >  Accounts    (Scroll down on the left pane to find Mail)

2B) Add Account > Other >  Other > Add Mail Account

2C) Enter the following information:

Name: Your Name
Email: member@example.com
Password: YourUniqueStrongPassword
Description: Bravenet Email Description

2D) Next (We suggest you leave it on the IMAP setting)

Incoming Mail Server
Host Name: mail.bravehost.com
UserName: member@example.com
Password: YourUniqueStrongPassword
Outgoing Mail Server
Host Name: mail.bravehost.com
UserName: member@example.com
Password: YourUniqueStrongPassword

2E) Next

On the next screen you should see the Mail slider enabled (green background, and the Notes slider disabled (Gray background).

2F) Click Save

Exit the Account screen by pressing the big round button on the front of the iPhone/iPad or use the virtual method of swiping up from bottom.

2G) Test

Start the 'Mail' app and test the settings by sending and receiving an email to the account.

Step 3 Review Email Settings (if applicable)

Bravenet offers the following IMAP email configuration settings.

We recommend using IMAP over POP as IMAP is more modern, has more features and supports today's email clients better. You generally don't need to understand or configure these settings as Apple does a great job of selecting the correct settings for you when running their setup wizard.

IMAP/SMTP Settings

Incoming (IMAP)
General Alternative
Email Protocol: IMAP IMAP
IMAP Server: mail.bravehost.com mail.bravehost.com
IMAP Port: 143 993
Encryption Method: TLS/StartTLS SSL
Username: user@yourDomain.com user@yourDomain.com
Encryption Method: Webmail Password Webmail Password


Outgoing (SMTP)
General Alternative
SMTP Server: mail.bravehost.com mail.bravehost.com
SMTP Port: 587 465
Encryption Method: TLS/StartTLS SSL
Username: user@yourDomain.com user@yourDomain.com
Encryption Method: Webmail Password Webmail Password


Currently the native Apple Mail app setup wizard for IMAP (iOS 15.6.1 (2022)) uses a combination of our General and Alternative settings as follows:

  • For IMAP the app uses SSL on port 993
  • For SMTP the app uses SSL on port 587

Troubleshooting Information

Please see Troubleshooting Email for assistance with troubleshooting email issues.

Further Information

Add Additional Email Accounts

Add Additional Email Storage

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